FAQ's
We accept returns within 14 days of delivery. Items must be unworn, unwashed and in their original condition.
For hygiene reasons, we cannot accept returns on underwear or socks (if applicable).
Customers are responsible for return shipping costs unless the item is faulty or incorrect. Once your return has been received and inspected, your refund will be processed to your original payment method.
If you receive a faulty or incorrect item, please contact us within 48 hours of delivery so we can resolve the issue as quickly as possible.
We ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your location.
Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the shipping cost.
Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery.
Orders are typically processed within 1–2 business days.
- UK: 2–4 business days
- Europe: 3–7 business days
- International: 5–10 business days
Please note that delivery times are estimates and may vary during busy periods, public holidays, or due to customs processing for international orders.
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